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1Mar/100

Internet in Russia and Ukraine – Part 1. General Information and Statistics – Email Marketing

Internet in Russia and Ukraine - Part 1. General Information and Statistics
Vyacheslav Melnik

User Base
The non-US and non-English Web segments have been boosted by a growing trend towards PC penetration and cheaper Internet access in the last couple of years. The US share of the global population online, once above ninety percent, is now under a quarter, while the number of Internet users who do not speak English at all continues to grow.
The Asia-Pacific region remains a key contributor to the increase in the number of non-English speakers on the Web, but the Russian Internet, aka Runet, demonstrates the accelerated pace of development as well.
The Russian language on the Web was represented by 2.7 percent in March 2003, said Global Reach http://www.global-reach.biz/globstats/index.php3, a consultancy that tracks non-English online populations. The share is quite minor, compared to English with its 35.2 percent. However, the growth rate of Runet is far more exciting; the Russian Internet audience has tripled over the last two years, registering a 40 percent increase annually. The February 2003 Report by SpyLOG http://gs.spylog.ru/interesting.phtmlid=51%20 indicates that the total users who surf the Russian portion of the Internet have reached about 15 million, 60 percent of whom live in Russia and seven percent in Ukraine. Moscow and St.-Petersburg account for 53 percent of the total Internet users in Russia. Similarly, the Ukrainian Internet surveys reveal that the vast majority 70 percent of Ukrainian users live in Kiev, Odessa, Dnepropetrovsk, Kharkov and Donetsk, according to freenet.kiev.ua and mct.kiev.ua as quoted in Kyiv Post Business March 20, 2003.
The Ukrainian user base grows as fast as its Russian counterpart. The total Internet users in Ukraine reached 2.5 million by year-end 2002, a 150 percent increase in a year, said the head of the Ukrainian State Committee for Communications and Information Technologies http://mignews.com.ua/events/ukraine/73927.html. Independent marketers confirm the recent trends on the Ukrainian Internet, or Uanet for short. For example, eRus.ru http://www.e-rus.ru/news/2003/03/251511_3939.shtml quoted GfK-USM, a marketing company, as stating that the regular Internet users in Ukraine accounted for 6.4 percent of the total population 3.1 million of 48.4 million in February 2003, and the number of the users who purchased products or services through the Internet was doubled when compared to February 2002.
Internet Access and Prices
Dial-up connection is the most common way of accessing the Internet in both Russia and Ukraine. The Ukrainian dial-up users, for example, pay $0.1 to $2.0 an hour for Internet access, depending on an ISP, time of day and availability of callback services. The monthly charge for unmetered access in Kiev currently ranges from about $4 midnight to 9.00 a.m. with no callback support to about $40 24-hour access via callback service. The callback service in Kiev will save you about $0.4/hour, an additional fee charged by Ukrtelecom for connection to the local telephone line.
The broadband access is rather expensive, ranging from $40/month IDSN, 64 K/s, 1 GB monthly data transfer to $300/month dedicated line, 64-128 K/s, unlimited transfer with a set-up fee of $200 to 300, plus some hidden charges that are quite common for the local providers. Thus, only corporate clients can enjoy the privilege of broadband subscription.
What Users are Searching for
Like Internet users worldwide, the majority of Russian and Ukrainian surfers search the Web for information. A Yandex poll http://www.yandex.ru/polling/9.html shows that about 24 percent searchers use the Web for easy reference and over 15 percent use it as a research tool. A further 12 percent of those polled said the Internet was a news source for them while only 14 percent preferred online entertainment services. An increase in personal consumption in Russia and Ukraine has made a positive impact on the regional Internet. Russians and Ukrainian are increasingly relying on the Internet in order to evaluate products or services before they make their final decision to buy, whether online or offline. Currently, about 1200 online shops are listed in Magazin.ru, the largest Russian e-commerce catalogue, while CNews.ru http://www.cnews.ru/reviews/online/ reported last year that the total number of operational online shops in Runet was 500 at the beginning of 2002. The most e-shops are online outlets of bricks-and-mortar businesses, but some "pure" online stores have opened their virtual doors as well. Most notable are bookstores such as Ozon, Biblio Globus and Books in Russia, and Bookshop, AzBooKa and Bambook in Ukraine. Despite a certain lack of high-quality online offerings in Runet and Uanet, surprisingly few Western sites offer the products and services that need no customs clearance. For example, web hosting fees in Ukraine are about two to eight times higher than those somewhere in the United States, but the service providers abroad seem to be in no hurry to enter the local market. This is also true for e-books, especially on programming and computing.
Spam and Spamdexing
Despite spam is still flourishing on the Russian Web, unsolicited email messages in Runet are far less aggressive than the email marketing campaigns in the US, when a news subscriber may receive bundles of advert mailings that are vaguely associated with his/her initial subscription.
The more pressing issue for both users and search engines is spamdexing, i.e. unfair tricks aimed at attaining high rankings in search engines. Searching Runet for a particular key phrase can give you dozens of mirrors and doorways. Some successful SE optimizers in Russia and Ukraine openly advertise that their promotion techniques are solely based on building doorways or cloaking, which currently seems unwise on the global Internet.
The top Russian search engines fight against spam in much as the most popular search engines do worldwide. For example, Yandex and Rambler penalize websites for using unfair tricks and encourage Runet users to report search engine spam. Many professional programmers and webmasters also voice their concerns about spamdexing. Articles by A. Shkondin at ClubPro.spb.ru http://clubpro.spb.ru/ provide some classic examples of how spammers play games with the Russian search engines and Internet surfers.

About The Author

Vyacheslav Melnik is the founder and owner of AzureL10n http://azurel10n.com/, a website specializing in web localization, copywriting and search engine optimization for Runet and Uanet, the Russian and Ukrainian portions of the Internet.
vm@azurel10n.com

28Feb/100

Got Blog – Email Marketing

Got Blog
Dawn Wentworth

In 1999 I asked my friends and colleagues if they blogged. The responses I received ranged from odd looks to questions about the blogging practice. The end results of my findings was

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28Feb/100

The Wrong Email Format Can Destroy Your Offer – Email Marketing

The Wrong Email Format Can Destroy Your Offer
Rich Hamilton, Jr

Which email format is more effective to use, Text or HTML
A good question, many experts have been debating over for awhile now, is which email format is more effective. It all depends on who you ask, many people prefer the text format over the HTML format. There are also many people who would rather use HTML over the text format. You can pretty much draw a line right down the middle between the text users and the HTML users, its that close.
The truth of the matter is that the most effective format to use for your email really depends on the offer youre presenting.
Both text and HTML email formats have their advantages and disadvantages. In this article I am going to go over the advantages and disadvantages of text and HTML email formats. Lets jump right in and start with the format text.
Text
Obviously the real advantage to using a text format is that you have a white background with black font making it very easy to read. The text format loads fast, no matter what size the email is.
If the email loads fast and is easy to read how can text formats have a disadvantage
Easy!
The real disadvantage of using text format is when you are using email as a source of marketing. To effectively use email marketing you need to use some sort of tracking software. Without tracking you will never know if the subject line and/or email offer needs work.
The point I am trying to make is that people are very cautious about clicking on tracking and affiliate links. As soon as they see a lengthy url, they get the impression that you are trying to sell them something and immediately delete the email. With a text formatted email you cannot hide long tracking urls from the recipient. With an HTML format you wont run into this problem, which brings us to...
HTML
The biggest advantage of using HTML is that you can hide your tracking urls from the viewer. Instead of having a long url in your email offer, you can use a simple "click here". Not only can you hide your tracking url, but you can also mask it from appearing in the browser window.
Moreover, HTML has a lot of disadvantages. For instance, some people cant view HTML email, while others can view it with a limited amount of space. HTML email files can be sizable and take up a lot of space. Most people who use HTML formatted email use a lot of images and other graphics to make their email have a professional appearence. But they dont stop and think about the size of the email that they are sending, and whether or not their recipients may have limited space.
Sending large email files is a sure way to get your recipients upset. You dont want to strike out before you have the chance to swing!
You can see that both email formats have their advantages, as well as their disadvantages. As for which format is the right one for you, it all depends on your offer.
If you are sending an email offer that doesnt require any lengthy tracking urls or has no affiliate urls, then text should be your format of choice.
Moreover, if you do have tracking or affiliate urls in your email offer, then HTML is the way to go. When using an HTML format be conservative, not everyone has broadband, youll find that a lot of people are still using 28.8k modems for their Internet connection.
When sending out an HTML email offer it should have a solid white background with black text, and absolutely no images or graphics. This way the email offer appears to be text and loads fast, when its actually HTML. Your viewer wont be able to see your long tracking or affiliate url which will increase your click through ratio and that means more sales.
Most autoresponders and email softwares have the ability to send email in both formats, but not all of them. There are still some that dont.
Rich Hamilton, Jr is the CEO/President of www.ElitesMarketing.com a.k.a. Elites Marketing, Inc and the Author of: "Inside Internet Marketing" http://www.InsideNetMarketing.com

About The Author

Rich Hamilton, Jr is the CEO/President of www.ElitesMarketing.com a.k.a. Elites Marketing, Inc and the Author of: "Inside Internet Marketing" www.InsideNetMarketing.com.