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28Feb/100

5 Ways to Fight Pessimism – Stress Management

5 Ways to Fight Pessimism
Denni Gill

Some people are naturally pessimistic and are happy being so. They view themselves as pragmatic and as having a better sense of reality. Then there are those of us who feel weighed down by negativity and wish that we could be more optimistic. This is completely possible. It all lies in the way we perceive things...
1. Stress management
When we conceal our anxieties, they only build. Each concern can snowball into a feeling of being overwhelmed. Each person has their own way of letting off steam. This varies from exercise, to listening to music, to reading a good book. More of us are beginning to realize how important proper stress management is to both our physical and mental health.
2. Constant reality checks
It is sometimes necessary to debate the validity of your concerns to determine whether they are rational or not. This is called self-rationalization and one of the most recognized methods is the worst case scenario. This is when you consider the worst possible situation, then go on to consider whether it is likely to happen. For example, a loved one said they would call once they arrived by subway to a certain destination. They should have reached that destination 15 minutes ago. You may dream up scenarios of there being a train accident or some other frightful incident took place. But after a little thought, you find that it

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22Feb/100

Ten Customer Service Secrets to Win Back Customers – Stress Management

Ten Customer Service Secrets to Win Back Customers
Ed Sykes

Recently I was facilitating an Outstanding Customer Service program and broke for lunch. Knowing that the restaurants in the area had much to desire as far as service I gave the students an extra fifteen minutes for lunch.
Sure enough a group of four students came rushing into the classroom with their lunches in hand. They sincerely apologized and quickly explained that they receive poor service at a restaurant This restaurant is part of a national chain. Hint: its name references a day in the week. I can

20Feb/100

What is a Career Anyway – Stress Management

What is a Career Anyway
Michelle L. Casto, M.Ed.

A career is the sum total of all of your work-related contributions to society in a lifetime. This includes time and effort spent to provide goods, services, or benefit to others. A career includes paid, un-paid, volunteer, part-time, and full-time positions. Your career includes many life roles you may not think of: student, homemaker, babysitter, office worker, doctor, lawyer, etc. A career encompasses all the roles you play and duties you perform. You may have many jobs or positions that make up your career, but you only have one overall career. There are various career options in the modern world of work: Self-Employed, Organization Employed, or Project-Employed.
By definition, career development is the interaction of psychological, sociological, economic, physical and chance factors that shape the sequence of jobs, occupations, or positions a person may engage in throughout his or her lifetime. Career development is an ongoing process that includes the aspects of planning and strategizing your career based on information about your self, the world of work, the match between them, and the action you will take to create your life

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